Terms & Conditions

Welcome to Noore Ilham. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Overview

By using this website, you confirm that you are at least 12 years old or accessing it under the supervision of a parent or guardian. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Availability

All products listed on our website are subject to availability.
We strive to ensure that product descriptions, images, and prices are accurate, but minor variations may occur due to lighting, screen differences, or fabric batches.

3. Pricing & Payments

• All prices are listed in PKR (Pakistani Rupees)
• We currently offer Cash on Delivery (COD) across Pakistan
• No hidden charges—any applicable delivery charges will be clearly mentioned at checkout

4. Order Confirmation

Once you place an order:

• You may receive a confirmation call or message
• Orders may be canceled if not confirmed
• We reserve the right to cancel any order due to stock issues, pricing errors, or suspicious activity

5. Shipping & Delivery

• Estimated delivery time: 2–5 working days
• Delivery timelines may vary due to location, weather, or courier delays
• Noore Ilham is not responsible for delays caused by third-party courier services

6. Returns & Exchanges

We offer a limited return/exchange policy:

• Requests must be made within 2–3 days of delivery
• Product must be unused, unwashed, and in original condition
• Returns are only accepted in case of defective, damaged, or incorrect items

Note: Slight color differences due to lighting or screen settings are not considered defects.

7. Order Refusal & Cancellation

• Customers who repeatedly refuse COD orders may be restricted from future purchases
• Noore Ilham reserves the right to cancel orders at its discretion

8. Intellectual Property

All content on this website, including images, logos, and text, is the property of Noore Ilham and may not be used or reproduced without permission.

9. Privacy & Data Protection

Your personal information is kept secure and confidential.
We only use your data to process orders and improve your shopping experience.

10. Limitation of Liability

Noore Ilham shall not be held liable for:

• Any indirect or incidental damages
• Delays caused by courier services
• Misuse of products after delivery

11. Contact Information

For any queries or concerns, feel free to reach out via:

• WhatsApp : 03709985961
  
• Email : Nooreilhamcreations@gmail.com